Post by Fugly on Dec 28, 2013 20:30:29 GMT
Registering for board
we have had reports of registering software not working correctly. The process has you do the normal username and password stuff and click to agree with terms. There is also a captcha challenge ( the hard to read letters) , which all should be familiar. The last part of this emails you a link to verify. Some have said it appears to do nothing. In all cases so far, if they went back to the board and signed in , it worked. All that said, while it is a bit of trouble to sign up, we don't want to have people not able to use this forum. If you have trouble and can't get signed up, email admin@victorynss.com with details and we will help.
here are some common problems:
We are a new Forum and one of our new members cannot get his Activation Code to work. He reports:
Won't take the activation code
I plug in and it says
" activation not activated "
He is listed on the Forum as a member but his user profile indicates his membership has not been activated.
Greetings,
Is he copying the activation code form the email, or clicking the link in the email? Clicking the link will automatically fill in the box for the code, and he will just need to click the submit button.
CHECK YOUR SPAM BOX
In this case, ask the member to check their spam folder/box. If the email isn't there, have them add noreply@proboards.com to their whitelist or contact book and try resending the activation email
Not getting activation Link
if you dont get the email, make sure you did not mis type your email in the registration, check your spam box, and if you have another email address try using that
we have had reports of registering software not working correctly. The process has you do the normal username and password stuff and click to agree with terms. There is also a captcha challenge ( the hard to read letters) , which all should be familiar. The last part of this emails you a link to verify. Some have said it appears to do nothing. In all cases so far, if they went back to the board and signed in , it worked. All that said, while it is a bit of trouble to sign up, we don't want to have people not able to use this forum. If you have trouble and can't get signed up, email admin@victorynss.com with details and we will help.
here are some common problems:
We are a new Forum and one of our new members cannot get his Activation Code to work. He reports:
Won't take the activation code
I plug in and it says
" activation not activated "
He is listed on the Forum as a member but his user profile indicates his membership has not been activated.
Greetings,
Is he copying the activation code form the email, or clicking the link in the email? Clicking the link will automatically fill in the box for the code, and he will just need to click the submit button.
CHECK YOUR SPAM BOX
In this case, ask the member to check their spam folder/box. If the email isn't there, have them add noreply@proboards.com to their whitelist or contact book and try resending the activation email
Not getting activation Link
if you dont get the email, make sure you did not mis type your email in the registration, check your spam box, and if you have another email address try using that